Felicia graduated from Loyola University of Chicago receiving a Masters degree in Social Work. She holds an LCSW from the State of Illinois and has over 25 years of clinical experience. She began her career working for Lake County Health Department in their Day Treatment Program and worked her way to the position of Assistant Director where she supervised a staff of 7 people. After returning to school to complete her Masters Degree, Felicia worked at Northwest Community Hospital as an Inpatient Psychiatric Social Worker. She has been formally trained in: The Gottman Method which she uses when working with couples, Dialectical Behavioral Therapy, Clinical Hypnosis, Cognitive Behavioral Therapy, Interpersonal Therapy, and EMDR. Additionally, she has participated in numerous research studies and has been published in scholarly journals. When she is not working with clients, she can be found providing supervision to colleagues or training on Interpersonal Communication, Relationship Improvement, Assertiveness Training and Relaxation Techniques.